Clear Cache Partition - Moto G Plus (5th Gen.)
Clear Cache Partition - Moto G Plus (4th Gen.)
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Also works with Moto G Plus (5th Gen.)
This is an excellent troubleshooting step if turning your device off and on has not resolved the problem.
To perform a wipe cache partition:
With the phone powered off, press and hold the Volume Down button and the Power button at the same time until the device turns on.
Press the Volume Down button to highlight "Recovery mode"
Press the Power button to restart into Recovery mode.
You'll see an image of an Android robot with a red exclamation mark.
Holding the Power button, tap Volume Up once and then release the Power button.
Use the volume buttons to scroll to "wipe cache partition" and press the Power button to select it.
"Reboot system now" will be highlighted, press the Power button to select it.
Note: Clearing the cache may take up to 5-10 minutes depending on user memory.
Ref: https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/111301/p/30,6720,9686
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Also works with Moto G Plus (5th Gen.)
Clear Cache Partition - - Moto G Plus (5th Gen.)
When you perform a clear cache it will remove any temporary files that may be causing a problem, but will not delete your files or settings.This is an excellent troubleshooting step if turning your device off and on has not resolved the problem.
To perform a wipe cache partition:
With the phone powered off, press and hold the Volume Down button and the Power button at the same time until the device turns on.
Press the Volume Down button to highlight "Recovery mode"
Press the Power button to restart into Recovery mode.
You'll see an image of an Android robot with a red exclamation mark.
Holding the Power button, tap Volume Up once and then release the Power button.
Use the volume buttons to scroll to "wipe cache partition" and press the Power button to select it.
"Reboot system now" will be highlighted, press the Power button to select it.
Note: Clearing the cache may take up to 5-10 minutes depending on user memory.
Ref: https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/111301/p/30,6720,9686